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TEDx TalksPublished at June 4, 2026 at 12:00 AM14:52
Algoritmo de la hospitalidad: beneficio mutuo de la amabilidad | Leandro Moller | TEDxU Valpo Chile thumbnail

Algoritmo de la hospitalidad: beneficio mutuo de la amabilidad | Leandro Moller | TEDxU Valpo Chile

2 days agoPeak window
BusinessCommunicationHumanityLeadershipSpanishalgoritmo hospitalidad beneficio
Published time
June 4, 2026 at 12:00 AM
Duration
14:52
Video type
Education
Channel region
United States
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High RPM
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Views
135
Likes
35
Comments
6
Estimated Daily Revenue
-
Estimated Total Revenue
$0.16 - $0.91
RPM Range
$1.15 - $6.72
1D Views Gain
0
7D Views Gain
0
1D Likes Gain
0
7D Likes Gain
0
1D Comments Gain
0
7D Comments Gain
0
Velocity Score
0%
Topic Cluster
Business
Video Description
En esta charla, Leandro propone el algoritmo de la hospitalidad: una forma de poner al cliente en el centro, fortalecer los equipos y convertir la amabilidad en una práctica concreta. Desde la industria de los servicios, muestra cómo un saludo puede cambiar por completo una experiencia de atención. Leandro Moller Foster es Ingeniero Comercial y Gerente General de Novotel Santiago Las Condes. Con más de veinte años de experiencia en la alta dirección hotelera, ha liderado equipos en cadenas internacionales como Disney, Hyatt y Accor en Estados Unidos, Europa y Chile. El 2024 fue reconocido como Manager of the Year para Norte e Hispanoamérica por Accor. Además de su trayectoria ejecutiva, ha desarrollado un fuerte trabajo en formación y reflexión profesional, con dos libros publicados sobre liderazgo y cultura de servicio. Hoy comparte una idea que nace de décadas observando cómo se construye, día a día, una verdadera experiencia de hospitalidad. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx
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Topic: Business
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